Harbour Centre Dental at 555 West Hastings Street Unit L19 in Vancouver, British Columbia

Reviews about Harbour Centre Dental

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  I cannot say enough about this office. I actually enjoy coming here. I have been a patient for 4 years and in that time I have consistently received nothing less than exceptional care. Dr. Shirzad is knowledgeable, detail-oriented and has an easy-going personality. Friendly staff. Beautiful office. I have referred this place to multiple colleagues, all of which have become regular patients. No hesitation in recommending.
  by Tom Pritchard

  August 20, 2017
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  Was going to this dental office for about a year but now have left. Both myself and my spouse found them trying to charge us for procedures that we did not need. Initially I found them to be very professional and helpful. However, as I proceeded with options to do orthodontics, it became apparent that the way they priced their services was not clear or transparent. When I asked to do orthodontics with Invisalign, they told me it would cost $6500 after confirming that my benefits would cover 50%. I dealt with the dental hygienist the whole time, and did not receive any consultation from the dentist on the program - i.e. how it works, the treatment plan, etc. They told me they had to charge $500 to do an initial mould for my teeth to proceed. After the moulds were done, they then told me that their prices had increased since it was now 2017. There was no warning prior to doing the moulds, and there was also no explanation for the cost increase other than "our prices have gone up". The increase was for roughly $1000! When I asked for a breakdown of what services the cost covered, they said they did not provide this information. I trusted them to them professional and transparent about their services and fees. However, it wasn't until I shopped around and met my current dentist that I understand that Harbour Centre Dental wasn't open and honest about their services and fees. Various clinics that I met with after were able to explain what their services cover, how much it cost and how the cost was determined, in addition to how my treatment plan would be done. When I visited various clinics, the dentist would sit down to explain to me how the treatment would work for my particular case. Most importantly, most places charged $100 or less to do the moulds, not $500. I found three other reputable clinics in False Creek that were offered Invisalign services for $1000-$2500 less than what Harbour Centre Dental were charging, and they were much more transparent about their pricing. Not worth your time and money.
  by Helen Lui

  January 22, 2017

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